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Testimonials

We have been lucratively providing Anti Spam Solution to our data center customers at Spectra Net ISO 9001-2000, Tier Three Data Center since Dec, 2004. Our esteemed and venerated clients are enormously satisfied with the paramount quality of our services and technical support. We look forward to a long term business association.

Raman Walia
Manager (EBS), Spectranet -PLL

 

ERP Solutions India, enterprise Resource Planning, maintenance Rajasthan-Jaipur-ERP Services :: ERP solutiosn providers in Navision and SAP B1

Microsoft Dynamics help small and mid-size organizations automate processes, make more profitable decisions and accelerate growth. Read More..
ERP Solutions India, enterprise Resource Planning, maintenance Rajasthan-Jaipur-ERP Services :: ERP Solutions  providers in Navision and SAP B1

Services
Call Centre

 

 

Data Infocom Ltd has mastered itself in the showground of IT services. It has been identifying the problems and discovering solutions for its clients successfully.

Customers are the core backup in every business of this competitive environment. Establishment of Call Centers has nourished as a result of customer satisfaction. There must be a central place where customers can conveniently log in their needs, requirements & complains and maintain the follow up streams with various departments of the company. Call Centers solve the purpose. DIL has accelerated well to establish customer care services for its following clients.

 

Call Centers for Department for Energy Under Government of Rajasthan

Call Centers for Department for Energy Under Government of Rajasthan. DIL is handling 8 call centers under various discoms. DIL has created and developed a software to handle complaints related with electricity. The complaints are automatically transmitted to the upper management in the hierarchy within the specific time frame to ensure quick redressal.

These call centers are running for Jaipur Discom, Ajmer Discom and Jodhpur Discom.
 
This software facilitates the agents to search the consumer from various criteria like Code Binder Number & their name, phone & address. The software also helps in evaluating the performance of the callers by assessing him/her in various parameters. Apart from this, it also keeps an eye on total volume of calls received and dialed and other activities.

BSNL Call Center
DIL is running a Call Center for Bharat Sanchar Nigam Limited (BSNL). The No.1 Telecommunication Company and the Largest Public Sector Undertaking of India. We are serving a 30 seater Call Center round the clock attending almost 3000 calls a day related with broadband, dial up, mobile and basic telephone.

ISP (Internet Service Provider)

DIL is renowned as one of the largest Internet Service Provider in India. Thus, to be enrooted in its position, DIL has established its Call Center to enhance best of all facilities to its clients.

  • 24X7X365- 8 Call Center for  department for energy under government of rajasthan to handle ‘No Current Complaints’ & ‘Fault Management’ project.
  • 24X7X365- ISP Call Center to resolve Internet Related Problems
  • 12X7X365- Call Center for Rajasthan Tourism to help the website visitors

 

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